Real-time Social Media Customer Care
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Deliver Exceptional Customer Experiences
Collaborate with your team to never miss out on any conversation and turn your customers into brand loyalists & advocates.
One Inbox For All Your Messages
Get instant updates about all your conversations and messages from Facebook, Twitter and Instagram into a single stream.
Automated Workflows
Automatically assign the conversations and messages to your team based on their status, type and social channel.
Speed Up Your Response Time
Reply to common queries faster by saving canned, personalized replies and delight your customers.
One Inbox For All Your Messages
Get instant updates about all your conversations and messages from Facebook, Twitter and Instagram into a single stream.
Automated Workflows
Automatically assign the conversations and messages to your team based on their status, type and social channel.
Speed Up Your Response Time
Reply to common queries faster by saving canned, personalized replies and delight your customers.
Actionable Insights
Understand which days and hours in a day your team is busiest, measure their individual performance by analyzing their response time, conversation volume and conversations closed.
Start Engaging
Collaborate More Effectively
Avoid sending a duplicate response, get a real-time view of a conversation being replied by some other team member.
Get Instant Notifications
Integrate your Slack, and get notified every time a new conversation is received or replied by any team member.
