Webinar: Social Media Publishing 101 on Oct 18, 11:00 AM CDT

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Real-time Social Media Customer Care

Real-time Social Media Customer Care

Deliver Exceptional Customer Experiences


Collaborate with your team to never miss out on any conversation and turn your customers into brand loyalists & advocates.

One Inbox For All Your Messages
Automated Workflows
Speed Up Your Response Time

One Inbox For All Your Messages

Get instant updates about all your conversations and messages from Facebook, Twitter and Instagram into a single stream.

Automated Workflows

Automatically assign the conversations and messages to your team based on their status, type and social channel.

Speed Up Your Response Time

Reply to common queries faster by saving canned, personalized replies and delight your customers.

One Inbox For All Your Messages

One Inbox For All Your Messages

Get instant updates about all your conversations and messages from Facebook, Twitter and Instagram into a single stream.

Automated Workflows

Automated Workflows

Automatically assign the conversations and messages to your team based on their status, type and social channel.

Speed Up Your Response Time

Speed Up Your Response Time

Reply to common queries faster by saving canned, personalized replies and delight your customers.

Actionable Insights


Understand which days and hours in a day your team is busiest, measure their individual performance by analyzing their response time, conversation volume and conversations closed.

Start Engaging
Actionable Insights
Collaborate More Effectively

Collaborate More Effectively


Avoid sending a duplicate response, get a real-time view of a conversation being replied by some other team member.

Get Instant Notifications


Integrate your Slack, and get notified every time a new conversation is received or replied by any team member.

Get Instant Notifications

Nurture Relationships Like Never Before Using Statusbrew

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